How can I get an email debit/payment reminder?
There are two options to be able to request your debit schedule reminder, you can:
- Submit a request by using our Support Form
- Choose the request type ‘Other'
- Enter your information including the best phone number and email address to reach you at
- Submit your request
- One of our support representatives will work on the request and a confirmation email will be sent to the email address on file.
2. Call our Customer Happiness Line at 1-800-209-9700 and one of our representatives will help you with the process of updating your debit dates within our system.
We are a paperless company so all correspondence and special communications will be sent via email to the one listed in our records.
Don't have an EarnUp online account?
If you are already an EarnUp customer, you claim your online account please give us a call at 1-800-209-9700 and one of our Customer Happiness representatives will be happy to assist you.